Office Operations Coordinator / Administrative Assistant

Job Description

Office Operations Coordinator / Administrative Assistant | Paramount Builders, a 1-800 Hansons company

The Tone:
This is a full-time role at Paramount Builders, a 1-800 Hansons company, located in Jacksonville, FL. Paramount Builders is a top-ranked home improvement company continuously growing and expanding. This position plays a critical role in ensuring the smooth daily operation of the Jacksonville branch, serving as the central point of coordination for office operations and supporting the General Manager and cross-functional teams. This role is ideal for someone who enjoys solving problems and takes pride in keeping teams organized and productive.

The TL;DR
• Role: Full Time
• Type: Full-time, Monday-Friday from 8am-5pm
• Location: Jacksonville, FL
• Pay: $18–$20 hourly
• Team: Supports the General Manager and cross-functional teams.
• Mission: This person ensures the Jacksonville branch runs smoothly by managing daily administrative and operational workflow.
• Tech Stack: Microsoft Office (Word, Excel)

What You’ll Actually Do
• Office Operations: Oversee day-to-day office operations to ensure workflows are completed efficiently and according to company processes.
• Documentation Management: Maintain organization of all office records, installation paperwork, and customer documentation in appropriate computer systems.
• Stakeholder Interaction: Serve as the primary point of contact for customers, vendors, installers, and visitors, handling incoming calls and inquiries professionally.
• Team Support: Provide administrative and operational support to branch employees, installers, and leadership, including assisting with new employee onboarding.
• Data Entry & Processing: Accurately enter and maintain data in company systems, upload installation photos and contracts, and track all installation paperwork.

The Must-Haves
• Background: High school diploma or GED. Career level: Experienced in administrative or office support.
• Experience: 3+ years of administrative or office support experience.
• Skills: Strong communication, organizational skills, proficiency with Microsoft Office (Word, Excel), ability to multitask, self-motivated with strong attention to detail.
• Bonus: Office management or branch operations experience, experience supporting field teams or installation crews, construction or home improvement industry experience.