Quality Supervisor

Job Description

Regulatory and Quality Specialist – Cumberland County | Michael Page

The Tone:
This is a full-time Quality Supervisor role within a global manufacturing client of Michael Page, located in Cumberland County. This client is a prominent manufacturer and supplier specializing in a wide range of precision glassware and packaging, including glass and plastic bottles, vials, tubes, and comprehensive closure systems. Serving critical sectors such as pharmaceutical, diagnostic, and life science research, they provide end-to-end solutions from product development through to commercialization. In this essential position, the Quality Supervisor will be responsible for overseeing the implementation and rigorous maintenance of quality control processes, ensuring all products consistently meet established industry standards and customer specifications, thereby preventing defects and enhancing overall product quality.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Cumberland County

• Mission: Oversee the implementation and maintenance of quality control processes to ensure products meet established standards and specifications, preventing defects and improving overall product quality.
• Tech Stack: SAP, Microsoft Office

What You’ll Actually Do
• Supervision & Development: Supervise and actively train QC Inspectors on established procedures, while also fostering their continuous professional development to enhance team capabilities.
• Compliance Oversight: Oversee all inspection activities comprehensively to ensure stringent compliance with both internal quality standards and specific customer specifications.
• Issue Resolution & Improvement: Thoroughly investigate identified quality issues, leading the implementation of effective Corrective and Preventive Actions (CAPAs), and actively driving continuous improvement initiatives within manufacturing processes.
• Documentation & Collaboration: Maintain and regularly review all critical quality documentation, collaborating strategically with both internal teams and external suppliers to proactively prevent quality issues.
• Material & Audit Management: Effectively manage all non-conforming products, provide robust support for internal and external audit processes, and meticulously verify incoming materials alongside their Certificates of Analysis (CoAs) while adhering to safety guidelines.

The Must-Haves
• Background: Possess 3-5 years of direct Quality Control or Quality Assurance experience gained within a manufacturing environment, complemented by prior required supervisory or leadership experience.
• Experience: Demonstrated experience working with established quality standards such as ISO 9001 and Good Manufacturing Practices (GMP), along with a general understanding of validation processes.
• Skills: Strong capabilities in oral and written communication, reading comprehension, and mathematical reasoning. Proficiency is required in computer applications, including SAP and Microsoft Office Suite, alongside strong professionalism, organizational aptitude, effective time management, and the ability to skillfully multitask.
• Bonus: A team-oriented individual who fosters a positive and collaborative working environment; bilingual proficiency is considered a significant advantage.