Wolf Graduate Program – Product Operations

Job Description

The Wolf Graduate Program (2027) | Fora Travel

The Tone:
This is a full-time, early-career opportunity at Fora Travel, based in New York City. Fora is modernizing the travel industry by empowering a new generation of entrepreneurs to build thriving travel advisory businesses. The company integrates AI throughout the advisor’s workflow, alongside global supplier relationships, personalized training, and a vibrant community, allowing advisors to scale their businesses and create personalized trips. The Wolf Graduate Program is Fora’s premier early-career opportunity, designed as a startup bootcamp. This role offers an accelerated path into the travel tech industry and startup ecosystem, providing ambitious graduates the chance to fast-track professional development and make meaningful contributions to Fora’s mission of transforming travel careers.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person New York, NY
• Pay: $90000 yearly
• Team: Product Operations team, a cross-functional unit that builds and improves the systems powering Fora’s growth and advisor base expansion.
• Mission: This person builds and improves scalable operational solutions, contributes to real projects with measurable impact, and innovates within the travel industry.
• Tech Stack: AI, Zapier, Retool

What You’ll Actually Do
• Operational Optimization: Build and optimize operational workflows, internal tools, and automation systems using tools like AI, Zapier, and Retool to enhance efficiency and scalability.
• Process Enhancement: Drive measurable improvements to key business operations and the advisor experience by diagnosing gaps and implementing solutions.
• Project Leadership: Support go-to-market planning and manage cross-functional projects for product launches and other strategic initiatives, collaborating with product, engineering, and finance teams.
• Advisor Support Management: Oversee advisor support operations, ensuring high quality standards are maintained while identifying and implementing optimization opportunities.
• Knowledge Management: Create and maintain comprehensive internal documentation, Help Center content, and knowledge management systems to support business growth and advisor needs.

The Must-Haves
• Background: Bachelor’s Degree in Business, Economics, Finance, Engineering, Statistics, Applied Math, or Data Science. The program is designed for graduates with 0-2 years of experience.
• Experience: 0-2 years of experience; a demonstrated track record of independently initiating and completing projects.
• Skills: Proactive mindset for spotting operational inefficiencies, diagnosing process gaps, and independently driving improvements from idea to implementation; ability to manage multiple priorities in a rapidly evolving environment with a strong bias for action; intellectual curiosity and a growth mindset for overcoming challenges; a collaborative and trustworthy team player.
• Bonus: A genuine interest in the travel industry and startup environments.