Employee Relations Manager

Job Description

Employee Relations Consultant | Mitsubishi UFJ Financial Group

The Tone:
This is a full-time role at Mitsubishi UFJ Financial Group (MUFG), working in a hybrid model from an MUFG office or client site four days per week, with one day remote. MUFG is one of the world’s leading financial groups, striving to make a difference for every client, organization, and community. This role is crucial in supporting a culture that puts people first, ensuring fair practices, resolving concerns, and fostering an environment where talent can thrive. The work directly contributes to building long-term relationships and serving society through ethical and compliant employee relations.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid
• Pay: $117000–$146000 yearly
• Mission: To manage end-to-end employee relations case management, providing expert guidance, investigating concerns, and ensuring adherence to policies and regulations within a complex financial services environment.
• Tech Stack: Microsoft Office products, Human Resource Information Systems (HRIS), case management system

What You’ll Actually Do
• Provide expert ER guidance and support to employees and managers, addressing concerns, resolving complaints, and ensuring adherence to internal and external policies.
• Investigate employee inquiries and complex, high-risk incidents, collaborating with ER/HR management and partners to provide appropriate resolutions.
• Thoroughly document all case research, findings, and conclusions within the case management system to ensure accurate record-keeping and follow-through on recommendations.
• Advise and assist HR Business Partners in the initiation, documentation, and implementation of Reduction in Force (RIF) events, and collaborate on HR policy development.
• Contribute to the development of ER strategy in alignment with the bank’s vision and implement ER-related risk management governance.

The Must-Haves
• Background: Significant knowledge and experience in employment law or employee relations, specifically within a regulated, complex financial services environment. A degree or equivalent work experience in Human Resources or Business Administration is equally preferable.
• Experience: Extensive experience with end-to-end employee relations case management, including conducting complex investigations involving multiple stakeholders.
• Skills: Highly skilled in start-to-finish ER case management across various subjects. Possesses proven counseling, advisory, influencing, coaching, and conflict resolution techniques. Demonstrates strong analytical skills, proficiency with Microsoft Office and HRIS, and a deep understanding of employment laws and regulations.
• Bonus: SHRM, PHRi, GPHR, or CPHR certifications are preferred.