Assistant Manager – Retail Sales – Express Logistics – Retail Sales

Job Description

Assistant Manager – Retail Sales – Express Logistics | DP World

The Tone:
This is a full-time role at DP World, located Pan India within the Express Business, Commercial department. DP World provides essential express logistics services, enabling efficient and reliable movement of goods. This role is crucial for maintaining and accelerating retail sales growth, expanding market presence among small to medium traders and retailers, and actively building the brand image for new and existing express logistics products.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Pan India

• Team: Express Business, Commercial, reports to Manager – Cluster Retail Sales – Express Logistics
• Mission: To drive retail sales growth and brand penetration across customer target groups in the express logistics sector by analyzing market data, implementing strategies, and coordinating sales and operations.

What You’ll Actually Do
• Business Growth & Strategy: Drive business growth by identifying market opportunities through primary data analysis, planning activations, and implementing provided strategies to expand retail sales among small to medium traders and retailers in identified territories.
• Operational Coordination: Coordinate sales targets effectively with the sales team and ensure seamless daily service delivery through close collaboration with both Operations and Commercial teams.
• Performance Reporting: Maintain and generate regular daily, weekly, and monthly activity reports to track performance, progress, and key metrics across all retail sales initiatives.
• Brand & Product Promotion: Lead and execute comprehensive sales promotional activities designed to increase brand awareness, foster faster product off-takes, and build a strong positive brand image for both new and existing express logistics products.
• Market Analysis & Direction: Proactively analyze competitor actions to identify evolving market trends, using these insights to effectively formulate, refine, or alter sales direction strategies to maintain a competitive edge and increase retail sales penetration across target groups.

The Must-Haves
• Background: Graduate or MBA, with a comprehensive understanding of Retail Sales principles and practices.
• Experience: Minimum of 3-5 years of hands-on experience specifically in retail sales roles.
• Skills: Good communication skills backed by strong listening abilities to develop and maintain effective working relationships, the capability to work efficiently under pressure while consistently meeting deadlines, the capacity to work effectively both individually and as part of a team, and a strong desire to drive continuous improvement in service, products, and processes, impacting organizational results through influence across boundaries.
• Bonus: Proven ability to successfully thrive in ambiguous environments and adapt to changing market conditions, alongside demonstrated highest levels of integrity, intellectual honesty, and a strong work ethic.