Associate Adjuster

Job Description

Management Trainee: Associate Property Adjuster – January 2027 | Amica Insurance

The Tone:
This is a full-time, early career Management Trainee role as an Associate Property Adjuster at Amica Insurance, initiating with paid hands-on training at headquarters in Rhode Island before requiring relocation to one of various US branch offices. Amica, America’s oldest mutual insurer, prioritizes its people and policyholders, striving to build a culture of belonging where diverse experiences enrich the workplace and strengthen the company’s mission. As part of the Future Leaders Program, this position offers personal mentorship and extensive professional growth opportunities, reflecting Amica’s commitment to developing individuals. These individuals will ensure fair claims settlements and deliver extraordinary customer service, directly contributing to the company’s sustained success and enduring policyholder relationships.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Rhode Island (for initial training), then various US branch offices

• Team: Part of the Future Leaders Program, within countrywide branch offices.
• Mission: Lead thorough investigations and analyses of property claims to ensure fair and equitable settlements while delivering extraordinary customer service and fostering positive professional relationships.

What You’ll Actually Do
• Investigate Claims: Conduct thorough examinations of claims through detailed investigations, including assessing loss sites, performing research, and consulting experts.
• Analyze and Decide: Analyze all gathered information to make informed and equitable decisions on claim files.
• Negotiate Settlements: Engage in negotiations with attorneys and other parties to achieve fair and equitable claims settlements.
• Educate and Communicate: Guide and educate customers, vendors, and all involved parties effectively throughout the entire claims process.
• Build Relationships: Cultivate and maintain positive relationships with customers and other industry professionals.

The Must-Haves
• Background: Bachelor’s degree in any major; this is an Entry-Level position within the Future Leaders Program.
• Experience: Demonstrated prior experience in customer service roles.
• Skills: Possess excellent written and verbal communication abilities, strong interpersonal and leadership skills, and the capacity to effectively identify, analyze, and solve problems.