Operations Colleague

Job Description

2027 College Development Program – Operations | Convergint

The Tone:
This is a full-time position for Convergint’s 2027 College Development Program, located in Wichita, KS. Convergint is a global, service-based systems integrator with over 20 years of growth, built on 10 Values and Beliefs, that protects the lives and assets of customers and communities. This role is a foundational opportunity within the College Development Program, designed to equip new operations colleagues with the knowledge and tools to manage projects, deliver world-class service, and contribute to the company’s continued growth as an exceptional operations colleague.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: In-person Wichita, KS
• Team: Part of a team of operations colleagues, collaborating with sales personnel.
• Mission: To execute projects to completion, on time and on budget, while delivering world-class service to customers.
• Tech Stack: Microsoft Office

What You’ll Actually Do
• Drive project success: Build trust with existing customers by executing projects to successful completion.
• Partner with stakeholders: Collaborate with premier partners in various vertical markets and industries including transportation, healthcare, and government.
• Oversee projects: Manage, oversee, and coordinate all aspects for small to medium projects of moderate complexity from award through completion.
• Ensure internal communication: Effectively communicate project requirements to the project team and wider organization, maintaining accurate records of job status and changes.
• Facilitate external communication: Effectively communicate and inform customers of project status, challenges, and changes to ensure customer satisfaction.

The Must-Haves
• Background: College degree, trade school, or equivalent experience. This is an entry-level position as part of the College Development Program.
• Experience: Self-starter with a strong affinity for problem solving, organization, and leadership.
• Skills: Strong presentation and communication skills, basic skills in Microsoft Office, and technical acumen or the affinity to learn evolving technology trends.
• Bonus: Desire to learn, understand, and apply solutions to customer challenges, ability to gain customer trust and cultivate business relationships, and adaptability to business changes.