Accounts Receivable (A/R) Intern

Job Description

Accounts Receivable Intern – Q2C (Quote-to-Cash) | IBM

The Tone:
This is an internship at IBM. IBM is a global organization employing 344,883 individuals worldwide, delivering transformative technology and business solutions. This Accounts Receivable Intern role is vital for supporting the Quote-to-Cash process, offering hands-on experience in managing receivables and fostering client relationships. The position directly contributes to improving business performance by collaborating with cross-functional teams.

The TL;DR
• Role: Internship
• Team: Quote-to-Cash (Q2C) team
• Mission: This intern will support the management of accounts receivable, build client relationships, and collaborate with various teams to enhance business performance.
• Tech Stack: Microsoft Excel (pivot tables, VLOOKUP, formulas)

What You’ll Actually Do
• Manage Processes: Organize and manage the accounts receivable process for both recently acquired entities and IBM’s existing client portfolio.
• Analyze Data: Support monthly reconciliation and comprehensive analysis of accounts receivable data, ensuring accuracy and insights.
• Ensure Collections: Collaborate with cross-functional teams, including Finance, Legal, IT, and Treasury, as well as directly with clients, to ensure timely collections and resolve any outstanding issues.
• Drive Performance: Contribute to developing and implementing strategies aimed at reducing Days Sales Outstanding (DSO) and improving year-over-year (YoY) financial performance.
• Resolve Billing: Identify and resolve customer billing issues by working closely with various cross-functional billing teams.

The Must-Haves
• Background: This is an entry-level internship position requiring a Bachelor’s Degree. A Communications degree is also a requirement for this role. Candidates should possess a basic understanding of accounts receivable, including cash application and reconciliation.
• Experience: Proficiency in Microsoft Excel is required, including the use of pivot tables, VLOOKUP, and formulas.
• Skills: Strong written and verbal communication skills, the ability to analyze data and present findings clearly, strong organizational skills, and attention to detail are essential. The role demands the ability to work both independently and as part of a team.
• Bonus: The ability to perform in high-intensity situations and under pressure is a plus. Candidates who are competitive, demonstrate leadership characteristics, are proactive and eager to learn, and possess an analytical mindset with a problem-solving approach are preferred. An interest in dealing with customers and business operations, along with strong presentation skills, are also beneficial.