Operations Colleague – College Development Program

Job Description

2027 College Development Program – Operations | Convergint

The Tone:
This is a full-time role at Convergint, located in Richmond, VA, as part of their 2027 College Development Program. Convergint is the #1 global, service-based systems integrator in the industry, built on a solid foundation of 10 Values and Beliefs, with over 20 years of proven growth in protecting the lives and assets of its customers and their communities. This program offers a structured six-month training period, providing the knowledge, tools, and resources needed to succeed in project management. The operations colleague will contribute to a positive culture, embrace equal opportunity, and play a vital role in executing projects on time and on budget, ensuring world-class service to customers.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person Richmond, VA

• Mission: Execute projects to completion, on time and on budget, while delivering world-class service to customers.
• Tech Stack: Microsoft Office

What You’ll Actually Do
• Project Execution: Build customer trust by successfully completing projects.
• Project Management: Manage and coordinate all aspects of small to medium projects from award through completion.
• Customer Satisfaction: Partner with sales personnel to ensure project execution consistently exceeds customer expectations.
• Communication & Reporting: Clearly communicate project requirements to the team and maintain accurate project records for internal and external reports.
• Customer Updates: Inform customers proactively on project status, challenges, and changes to ensure satisfaction.

The Must-Haves
• Background: Entry-Level. A college degree, trade school certification, or equivalent practical experience is required. Candidates should demonstrate a self-starting nature, a strong affinity for problem-solving, organizational skills, and leadership potential. A desire to learn, understand, and apply solutions to customer challenges, along with the ability to gain customer trust and cultivate business relationships, are essential.
• Experience: No specific prior experience is required, as this role is part of a College Development Program providing comprehensive training.
• Skills: Strong communication and presentation skills; basic proficiency in Microsoft Office applications; technical acumen or a clear affinity to learn and stay current with evolving technology trends; ability to adapt to business changes and influence others positively; strong organizational skills and problem-solving capabilities.
• Bonus: 1-3 years of project management experience or equivalent is preferred.