Senior Learning Service Coordinator – Learning Shared Services

Job Description

Senior Learning Service Coordinator | ASML

The Tone:
This is a full-time role at ASML, located in Dongtan, South Korea. ASML is a global company that supports its worldwide employees’ learning and development journey. This role is a crucial connection point between the Learning Organization and employees, ensuring their growth and development needs are met through well-organized training programs and events. You will be instrumental in coordinating various learning activities within a highly dynamic global environment.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, South Korea(Gyeonggi)

• Team: Learning Shared Services Asia team
• Mission: To coordinate employee development initiatives by planning and organizing technical and personal development training courses, events, and educational programs.
• Tech Stack: MyLearning (Cornerstone), Wrike, ServiceNow, MS Office: Outlook, Excel, OneNote

What You’ll Actually Do
• Forecast & Coordinate: Coordinate and forecast training courses for ASML employees using the MyLearning system (Cornerstone).
• Organize Programs: Organize and plan virtual and physical classroom courses specifically for the Asia region.
• Provide Support: Serve as first-line support for employees with all MyLearning related questions and offer operational assistance to instructors and learning experts.
• Manage Processes: Perform administrative processes for all standard implemented training courses and programs.
• Handle Financials: Execute financial processes, including requesting and processing quotes from external suppliers and following up on created Purchase Requests (PR’s).

The Must-Haves
• Background: Above Bachelor’s degree level, with a preferred focus on human resources, administration, or project management. This is a senior-level coordination role.
• Experience: 4-6 years of experience in Human Resources, Learning & Development, or project management. Prior system knowledge of a Learning Management System (Cornerstone), project management tools (Wrike), or customer service platforms (ServiceNow) is preferred.
• Skills: Good and professional communication skills for both internal and external stakeholders, strong stakeholder management abilities, a structured approach to work, and excellent professional Korean and English language skills in speaking and writing.
• Bonus: Additional language skills in Japanese or Mandarin are a plus.